Terms and conditions
1. Introduction
Welcome to By Keara These terms and conditions govern your purchase of products from our website. By placing an order, you agree to comply with these terms. If you do not agree with these terms, please do not make a purchase.
2. Product Availability
All products displayed on the website are subject to availability. We strive to keep our website updated with accurate product listings; however, we cannot guarantee that the stock will be available at all times. Pre Order is available on all items when they are out of stock.
3. Ordering
By placing an order through our website, you confirm that the information provided is accurate and complete. You are responsible for providing the correct details, including your shipping address and contact information.
4. Payment
All payments for products must be made in full at the time of purchase. We accept payments via secure third-party payment systems. The prices listed for products are in GBP. We reserve the right to change product prices at any time without prior notice.
5. Shipping and Delivery
- Shipping Costs: Shipping costs are calculated at checkout based on the delivery address.
- Delivery Times: Delivery times may vary depending on your location and the availability of the product. We strive to dispatch orders within 2 business days.
- Customs and Import Duties: For international orders, you are responsible for any additional customs duties, taxes, or import fees.
6. Cancellations and Returns
- Cancellations: Once an order has been placed and payment processed, it cannot be cancelled.
- Returns: Returns can be made within 14 days of delivery, provided the product is in its original condition (unused, unworn, and with tags still attached). If you wish to return a product, please contact us within this time frame to initiate the return process. After this time it will be an exchange only.
- Non-refundable Items: Customised or personalised items are non-refundable unless damaged or defective.
7. Exchanges
If your product is faulty or damaged, we will offer an exchange for the same item or a similar one, depending on availability. Please contact us within 14 days of receiving the product to arrange the exchange.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, are the property of By Keara and are protected by copyright laws. You may not use, reproduce, or distribute any content without our express written consent.
9. Privacy
We value your privacy. By purchasing products from our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Limitation of Liability
By Keara is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products. We are also not liable for any errors or omissions on the website.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, practices, or policies of these external sites. We encourage you to review their terms and privacy policies before interacting with them.
12. Amendments
By Keara reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review this page periodically to stay informed of any updates.
13. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
14. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
By Keara
Email: keara@styledbykeara.com
Phone: +44 7966 289690